MMS – Picture Messages are now available in INTERDEV’s workforce platforms. Like SMS, the MMS messages can be s
ent based on events generated within the drivers job process.
Most common implementation is the addition of MMS messages to the delivery completion. Drivers are prompted to take a photo for proof of completion, this image is stored in workforce, can be emailed, or sent to the listed mobile number on the job to provide an immediate job completion notification. This message can be configured to include the signature of a receiver where a signature is also captured.
MMS can also be configured to alert customers to Unable to Deliver situations, where physical access may have created an issue with job completion.
Contact the INTERDEV team to find out how we can assist with improved delivery communications with your clients.
email [email protected] if you would like to learn more.