workforce client nows supports incident or hazard reporting as part of the available features within the workforce client for Android.
Drivers don’t need to leave their job application to capture details regarding a hazard identified, or incident which has occurred during their work day.
Hazards can be recorded as part of the job, with classifications for the hazard type being configurable through the workforce platform. Hazards can be configured to trigger email alerts or SMS or MMS events, depending on your business requirements.
Operations side, a Hazard review module enables operations teams to review hazards raised from the field and notify the relevant parties to ensure they are rectified.
Likewise the Incident reporting interface can be customised to enable a user selectable list of incidents to be reported.
The devices camera can be used to capture photos of the incident or hazard to be escalated.
Review workflows can be created within the workforce platform to enable operational review, and closure.
To find out more about INTERDEV Driver and Delivery management solutions contact us now